{"id":1964,"date":"2009-08-20T11:29:31","date_gmt":"2009-08-20T15:29:31","guid":{"rendered":"https:\/\/dwan.org\/?p=1964"},"modified":"2020-05-09T15:07:22","modified_gmt":"2020-05-09T19:07:22","slug":"mad-props-to-speakeasy-net","status":"publish","type":"post","link":"https:\/\/dwan.org\/index.php\/2009\/08\/20\/mad-props-to-speakeasy-net\/","title":{"rendered":"Mad props to Speakeasy.net"},"content":{"rendered":"\n<p>I got DSL service at the house from a company called &#8220;speakeasy&#8221;. I realized today that they had promised me a rebate of $100 after the service was all set up, but I hadn&#8217;t done anything about that. So I sent a note:<\/p>\n\n\n\n<code>I realized, reviewing my finances today, that I never filed for the rebate that was supposed to come with my service.<br><br>I've searched my emails, and I don't think that I ever received the \"rebate number\" that I would need in order to download the rebate form through your website.<br><br>What is my rebate number?<br><br>Thanks.<\/code>\n\n\n\n<p>About half an hour later, I got this back:<\/p>\n\n\n\n<p><code>Its past the rebate date, so I've credited the account and sent an updated invoice reflecting the credit.<\/code><\/p>\n\n\n\n<p><code>Please let me know if you have any further questions or concerns about this issue and if the ticket can be closed.<\/code><\/p>\n\n\n\n<p>Let me just say: Damn, that&#8217;s some awesome customer service right there. &#8220;You seem to have skipped the whole process with forms and stuff &#8230; so here&#8217;s the amount of money you should have gotten. Cool?&#8221;<\/p>\n\n\n\n<p>Mad props.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I got DSL service at the house from a company called &#8220;speakeasy&#8221;. I realized today that they had promised me a rebate of $100 after the service was all set up, but I hadn&#8217;t done anything about that. So I sent a note: I realized,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61],"tags":[],"class_list":["post-1964","post","type-post","status-publish","format-standard","hentry","category-just-bloggin"],"_links":{"self":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/comments?post=1964"}],"version-history":[{"count":1,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1964\/revisions"}],"predecessor-version":[{"id":1965,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1964\/revisions\/1965"}],"wp:attachment":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/media?parent=1964"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/categories?post=1964"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/tags?post=1964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}