I currently run Quicken for Mac, 2007.<\/p>\n\n\n\n
A couple of weeks ago, I purchased Quicken for Mac, 2010. I downloaded it, and tried to add an account. When it got to the part about downloading transactions from my bank, I entered exactly the same information that (still) works in the old software. Rejection.<\/p>\n\n\n\n
Feeling a little silly, I verified with my bank that the authentication info is the same \u2013 and that there\u2019s not some stupid distinction between a PIN, a passcode, and a password. Nope. All correct.<\/p>\n\n\n\n
So I wrote to Intuit (who make Quicken), described the situation, and said \u201cif this cannot be made to work, then I would like a refund.\u201d<\/p>\n\n\n\n
Just got a note that my refund is on the way.<\/p>\n\n\n\n
In other words, the stone cold CORE functionality of this product (get my transactions electronically, save me typing) not only doesn\u2019t work \u2013 but it\u2019s so broken that customer support has been told to just give me my money back rather than trying to get it working.<\/p>\n\n\n\n
Damn shame. Intuit was one of the few companies ever to go head to head with Microsoft \u2013 on an identical product \u2013 and win. They won by being smarter about why people use their software. However, apparently Mac is dead to them.<\/p>\n\n\n\n
Hopefully something that doesn\u2019t suck will come out before Quicken 2007 dies on me. I\u2019ve looked at the alternatives, and they\u2019re worse.<\/p>\n","protected":false},"excerpt":{"rendered":"
I currently run Quicken for Mac, 2007. A couple of weeks ago, I purchased Quicken for Mac, 2010. I downloaded it, and tried to add an account. When it got to the part about downloading transactions from my bank, I entered exactly the same information…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-1575","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/comments?post=1575"}],"version-history":[{"count":1,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575\/revisions"}],"predecessor-version":[{"id":1576,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575\/revisions\/1576"}],"wp:attachment":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/media?parent=1575"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/categories?post=1575"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/tags?post=1575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}