I currently run Quicken for Mac, 2007.<\/p>\n\n\n\n
A couple of weeks ago, I purchased Quicken for Mac, 2010. I downloaded it, and tried to add an account. When it got to the part about downloading transactions from my bank, I entered exactly the same information that (still) works in the old software. Rejection.<\/p>\n\n\n\n
Feeling a little silly, I verified with my bank that the authentication info is the same – and that there’s not some stupid distinction between a PIN, a passcode, and a password. Nope. All correct.<\/p>\n\n\n\n
So I wrote to Intuit (who make Quicken), described the situation, and said “if this cannot be made to work, then I would like a refund.”<\/p>\n\n\n\n
Just got a note that my refund is on the way.<\/p>\n\n\n\n
In other words, the stone cold CORE functionality of this product (get my transactions electronically, save me typing) not only doesn’t work – but it’s so broken that customer support has been told to just give me my money back rather than trying to get it working.<\/p>\n\n\n\n
Damn shame. Intuit was one of the few companies ever to go head to head with Microsoft – on an identical product – and win. They won by being smarter about why people use their software. However, apparently Mac is dead to them.<\/p>\n\n\n\n
Hopefully something that doesn’t suck will come out before Quicken 2007 dies on me. I’ve looked at the alternatives, and they’re worse.<\/p>\n","protected":false},"excerpt":{"rendered":"
I currently run Quicken for Mac, 2007. A couple of weeks ago, I purchased Quicken for Mac, 2010. I downloaded it, and tried to add an account. When it got to the part about downloading transactions from my bank, I entered exactly the same information…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-1575","post","type-post","status-publish","format-standard","hentry","category-technology"],"_links":{"self":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/comments?post=1575"}],"version-history":[{"count":1,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575\/revisions"}],"predecessor-version":[{"id":1576,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/posts\/1575\/revisions\/1576"}],"wp:attachment":[{"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/media?parent=1575"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/categories?post=1575"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dwan.org\/index.php\/wp-json\/wp\/v2\/tags?post=1575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}